Frequently Asked Questions
Everything you need to know about compatibility, setup, refunds, updates, and support
Is this beginner-friendly?
Within limits. You do not need to be a developer, but you do need a working Home Assistant installation, energy monitoring hardware, and basic familiarity with YAML and the HA interface. On that footing, every step includes:
- Step-by-step instructions with annotated YAML and architecture diagrams
- Copy-paste YAML code (no programming needed)
- Visual examples and dashboard templates
- Troubleshooting guides for common issues
If you can follow a recipe, you can implement the guided steps. Allow time for entity mapping, a dry run, and trace checks; the total depends on your integrations and equipment.
Are the current guides for Home Assistant?
Yes. The active catalogue is for Home Assistant.
Each product lists the entities and controls it requires before checkout. Retired Homey material may remain available to existing buyers, but it is not part of the current catalogue.
How long does it take to set up?
Setup time depends on your integrations and how closely your entities match the product contract:
- Energy Data Foundation: read-only sensor and freshness checks — free, no signup
- EV, tariff, heat-pump, and peak packs: mapping, dry-run validation, then controlled activation
- Any control pack: allow extra time when a device uses vendor-specific services or states
You don't need to complete everything at once—guides are organized in stages so you can implement piece by piece over multiple sessions.
What's your refund policy and guarantee?
30-day money-back guarantee, no questions asked.
If you're not satisfied with any guide for any reason, email us within 30 days for a full refund. We approve refund requests within 24-48 hours; Gumroad then returns the money to your original payment method, which typically takes 5-10 business days.
The refund policy protects your purchase decision; it is not a guarantee of a particular energy or cost outcome.
Will I get updates?
Yes—24 months of compatibility updates are included with every purchase at no extra cost.
When Home Assistant changes affect the supplied files, compatible revisions are covered for 24 months from purchase. Available updates remain in your Gumroad library.
Check your Gumroad library for version history and recent updates.
How does EU VAT and invoicing work?
All payments are handled securely through Gumroad, which automatically handles:
- EU VAT calculation: VAT is automatically applied based on your location and shown at checkout
- Invoices: Gumroad generates invoices automatically, available in your purchase receipt and library
- VAT ID validation: EU businesses can enter their VAT ID for reverse charge
Invoices include all necessary details for business expense or tax purposes.
What if I get stuck during setup?
Email support is included with every guide purchase. We typically respond within 24-48 hours (Europe/Brussels timezone).
Visit our contact page to send us a message. Include screenshots if possible—they help us diagnose issues faster.
For common questions, check this FAQ first, or visit our contact page for personalized support.
Ready to Put Your Energy Data to Work?
Choose a tested Home Assistant pack that matches the entities and controls you already have
Browse Energy Guides →🛡️ 30-Day Money-Back Guarantee | ✅ 24 Months of Updates Included